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Open situs23 Privacy Policy Before Account Access

Our Privacy Policy explains how situs23 handles your account details, device signals and wallet records before you open the lobby.

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CONTACT YOUR WAY

Check Policy Contact Paths Beside Cashier

A clear contact path helps you ask about Privacy Policy matters without repeating your account story. We use the support route displayed in your account area for data questions, wallet references and requests to correct account details. Include the phone number linked to your account and the relevant payment reference, but never send a wallet password or full security code.

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Policy questions

Use the support contact shown in your account area to ask what data we hold, why a record is used, or how to request a copy of relevant account details.

Wallet records

For DANA, OVO, GoPay or QRIS status questions, share the transaction reference and account phone number so we can locate the matching record without requesting wallet credentials.

Account changes

If your phone, identity detail or contact route needs correction, tell us through support before changing account access; we may verify ownership to prevent an unauthorised update.

HOW WE HANDLE IT

Protect Your Account Data on situs23

Privacy depends on practical account habits as well as written rules. We separate sign-in checks from wallet references, keep policy requests tied to the account owner, and use device activity to identify…

Account details

We use the details you submit during account creation and phone verification to identify your account, respond to requests and check whether an access change comes from the account owner.

Device signals

A phone or desktop browser may provide session and device signals when you sign in. We use these records to review unusual access and help protect the account from unauthorised entry.

Cookies

Cookies and similar browser storage can keep a session working and remember practical access choices. You can manage browser storage through your device settings, though some account steps may then need repeating.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile a wallet event. We use the reference and status, not your private wallet password.

Retention

We retain account and transaction records only for the period needed for account operations, security checks, dispute handling and legal duties that apply where local law permits.

Your request

You can ask us to explain, correct or address personal account data through the support contact beside the cashier. We may request phone verification before changing or releasing account details.

Find Privacy Policy Answers Before Joining

These Privacy Policy answers cover the account and payment questions we expect before registration. If your situation is different, use the support path in your account area and include only the details needed to locate your record.

It covers account details, phone verification, device signals, cookies, payment references, support requests, retention and the steps available when you ask us to explain or correct personal data.

Yes. The Privacy Policy covers status and reference data connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity, while wallet passwords remain outside our request.

Phone verification helps us connect an account request to its owner, protect sign-in and reduce unauthorised changes. We may use the result when you request account access or data changes.

You can request a correction through the support contact shown beside the cashier. Include the account phone number and explain the incorrect field; we may verify ownership before applying an update.

On a mobile browser, cookies or similar storage may keep your session and access choices available. You can clear them in device settings, but sign-in or verification steps may need repeating.

We keep records for the period needed for account operation, security checks, payment disputes and legal duties that apply where local law permits. The support route can address a specific retention question.

Use the support contact displayed in your account area, close to the cashier path. For a wallet matter, provide the payment reference and account phone number, never a wallet password.

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